Bayside Auto Rentals

Reviews of Bayside Auto Rentals

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  Javier Merino Added November 07, 2022

  ★ ☆ ☆ ☆ ☆
  Very bad service, worst customer service. They never show their km policy before renting the car, we were advise after the service and had to pay extra for driving more than 100km per day. The car had many roaches when we took it from the parking area at the airport.
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  Vaughan Collins Added November 04, 2022

  ★ ☆ ☆ ☆ ☆
  Disappointed - would be an understatement. I am weighing up my options, and considering reporting them to the ACCC. I paid $100 a day for this 20 year old vehicle, questionable if roadworthy, sagging drivers seatbelt of most concern, missing part under the bonnet, faded head lights, corroded, quoted one price per day yet charged another - in a sneaky and deceptive way - she knew full well what she was doing at the reception desk - and did it anyway - it's called fraud - dishonestly gaining a benefit or advantage. $100 credit card hold charged to card and not refunded - i had to phone them a month later to demand the $100 back. If I could give them zero stars out of five I would . . .
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  Marjon Wind Added November 03, 2022

  ★ ★ ★ ★ ☆
  We use Gateway auto rentals on a regular basis if we need a ‘back up car’ as we only have 1 car in the family. As we live locally, Gateway Auto Rentals is super convenient for us. Debbie is always friendly, super responsive and flexible. We rented a car and due to the floods (end Feb) I got stuck on the Sunshine Coast, Debbie was super flexible with us returning the car late. The cars are not new but in decent condition and this is reflected in the very reasonable rental price. If you prefer renting (near) new cars, this is not the place for you. But if you are looking for a reasonably priced and convenient car hire… give Debbie a call and she’ll be happy to assist!
  Update... They do have newer cars available.... :)
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  joe torres Added November 01, 2022

  ★ ★ ★ ★ ★
  I have been renting a car since the febuary 2022 nothing but great service and a great car from debbie dont know if the negative posts are really valid , nothing but 5 stars for the rental thankyou.
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  scott williams Added October 27, 2022

  ★ ★ ★ ★ ★
  These guys arranged a car at short notice. Easy to deal with, convenient and friendly. Great experience. Thanks Debbie and Neville.

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